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If you are coming to Germany to learn German or to work, it is important that you familiarize yourself with emergency numbers. In case of an emergency or an emergency situation, you should know which number to call and what information to provide.

In this blog article, we give you an overview of the most important emergency numbers in Germany and explain in which situations you should dial them.

General emergency call – 112

The number 112 is the general emergency number in Germany. It should be dialed if you are in an acute emergency situation, for example, accidents, fires, medical emergencies or violent crimes. When you dial 112, you will be connected to the rescue control center, which can then help you. It is important that you remain calm and speak clearly so that you can get the help you need quickly.

Police – 110

The number 110 is the emergency number for the police in Germany. It should be dialed if you witness a crime, such as theft, robbery or damage to property. The police will take your information and take appropriate action. Describe as accurately as possible what happened, where the incident occurred, and provide a description of the perpetrators or vehicles, if available.

Emergency Medical Services:

Emergency medical services are available if you need medical assistance outside of regular office hours, but there is no life-threatening emergency. You can reach the emergency medical service by calling the nationwide number 116117. The staff of the medical emergency service will give you information about the nearest emergency practice or arrange a home visit.

Important tips:

Stay calm and describe the situation as accurately as possible.

  • Where exactly is the emergency scene?
  • What has happened?
  • How many people are involved?
  • What injuries or illnesses are present?
  • Who is reporting the emergency?
    Provide your name and phone number for further inquiries.

Note that emergency numbers are toll-free and can be dialed without an area code.

Use the emergency numbers only for real emergencies and do not abuse them for prank calls or non-urgent concerns.

Closing considerations:

Emergency numbers in Germany are of great importance to be able to respond appropriately in an emergency and get help quickly.

Take the time to familiarize yourself with the numbers and learn about local specifics.

Remember to speak calmly and clearly so you can get the help you need quickly and efficiently.

We hope this guide will help you feel more confident and act appropriately in emergencies while learning German in Germany.


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