FAQ
Welcome to our F&Q page for German courses in Germany and Austria! Here you will find answers to frequently asked questions about our courses and programmes, registration and payment, accommodation and leisure activities. Learn more about our wide range of German courses for all levels, our qualified teachers and our different accommodation options. If you have any further questions, please do not hesitate to contact us.
Questions about our courses and programmes for adults
What types of German courses are there?
We offer a wide range of German courses for all levels, including intensive courses, evening courses, conversation courses and exam preparation courses.
How long do the German courses last?
The duration of the courses varies depending on the type of course and individual needs. Our intensive courses usually last eight weeks per level. However, you can also come for just 1-2 weeks or book several levels at the same time.
Do you offer a placement test if I'm not sure what level I am?
Yes, we offer a free placement test to find the right level for you. The placement test is taken before the course starts.
Can I change my German course if I think my level has been wrongly assessed?
Yes, this is possible by arrangement with the teacher.
Are your teachers qualified to teach German as a foreign language?
Yes, all our teachers have at least a university degree and are specially certified to teach German as a foreign language.
Do you offer private lessons?
Yes, we also offer one-to-one lessons tailored to your individual needs.
How big are the groups?
We teach in small, international groups. The group size may vary depending on the course location and the week. We usually teach in groups of 8 to 12 participants.
How long is a lesson?
At all our language schools in Germany and Austria, a lesson lasts 45 minutes.
In which language is the German course taught?
The language of instruction is German, even in beginner courses. Our teachers are experienced and know exactly how to teach German at all levels. This is how you learn German quickly!
Is it possible to take a trial lesson in a German course?
In theory, yes. If we have a place available. However, our courses are usually fully booked, so unfortunately it is not always possible to attend a trial lesson.
Do I get an official certificate at the end of the German course?
At the end of the course, you will receive a certificate of attendance from us, stating the duration, intensity and level achieved. If you need official proof for your studies or career, you can take a telc exam at most language schools. Please note that telc exams are offered nationwide and that you must observe the registration deadlines.
Do you also offer integration courses?
Unfortunately not. Our language courses are only for self-paying students.
Questions about accommodation and leisure activities
Do the language schools offer accommodation?
With the exception of Hanover and Stuttgart in Germany and Innsbruck in Austria, we offer a range of accommodation options in all cities, including host families, student halls of residence and private accommodation.
Can I organise my own accommodation?
Yes, you can organise your own accommodation if you prefer.
Do the language schools offer leisure activities?
Most language schools regularly organise leisure activities such as city tours, museum visits and excursions in the surrounding area.
Are leisure activities included in the course price?
Many activities are free or offered at cost price. Unless otherwise stated in the price list, leisure activities are not included in the course price. However, special packages combining courses and activities may be offered, especially in summer.
Questions about summer courses and summer camps for children and teenagers
What are the age limits for the summer camp?
The age limits vary depending on the summer camp. As a rule, summer camps accept children and young people between the ages of 6 and 17.
How is the safety of children at summer camps ensured?
The safety of children is the top priority at summer camps. All summer camps have trained staff who look after the children and ensure their safety. There are also clear rules and regulations that help to keep the children safe.
How are children who are homesick looked after?
We know that it is not easy for some children to be away from home for the first time. Homesickness is a normal feeling that many children have. That is why our summer camp counsellors are well trained to help the children feel comfortable in their new surroundings. We do everything we can to ensure that the children make friends with their peers and have fun from the very first day. Most children are no longer homesick after 2-3 days and enjoy the summer camp to the full.
What do the children eat at the summer camp?
We want the children at the summer camp to feel completely at home. That’s why we make sure that they get a balanced diet that is both tasty and healthy. The meals themselves are based on German cuisine with influences from other international cuisines. There is always a vegetarian option.
How are conflicts between children handled at the summer camp?
We place great value on ensuring that our summer camp has a friendly and harmonious atmosphere. We know that conflicts between children are sometimes unavoidable and we have a clear plan for dealing with them. We ensure that the children learn how to resolve their differences peacefully and respectfully.
Questions about registration and payment
How do I register for a course?
You can register online via our website or in person at the selected language school.
How can I pay for my course?
Once you have registered for the course, we will send you a confirmation of registration with the invoice and payment details. You can pay by bank transfer and, in some schools, also by credit card.
Is the registration binding?
Yes, the registration is binding. Please only register once all your questions have been answered. You can contact us by email, phone or via our contact form. See: Contact.